HealthAmerica Opens Health Insurance Kiosks in Local Malls
Got a question about Medicare or individual insurance coverage? Now you can ask a person. Face to face. One-on-one.
That's the premise behind HealthAmerica's new kiosks that opened in 13 area malls last month across Pennsylvania. The kiosks are aimed at consumers who want to understand and evaluate their Medicare and individual health plan options by personally meeting with a health insurance specialist.
"Our new kiosks allow consumers to meet in person, face-to-face with a HealthAmerica representative to discuss their specific coverage needs rather than over the phone or going online," said Mary Lou Osborne, chief operating officer for HealthAmerica. "By locating in malls, we are placing our individual and Medicare health plan products closer to consumers."
Osborne said the HealthAmerica insurance kiosks are a response to growing trend of more consumers buying their own insurance and seniors looking for more choices to navigate through their insurance options. "Consumers want to be more informed and better understand all of their health care options," added Osborne. "Plus, we want to be even more recognized in the marketplace as consumers shift to play a bigger role in choosing their own individual health plan."
The types of services provided at HealthAmerica kiosks include a benefits check-up, assistance with questions, and information on the local Medicare Advantage plan. The "benefits check-up" is provided in conjunction with the National Council on Aging. Health insurance specialists will review a senior's benefits to help them find and enroll in all the benefits to which they are entitled including federal, state, local and private programs that help pay for prescription drugs, utility bills, meals, health care and other needs.
Interested consumers can leave their contact information in secure lock boxes during the hours the kiosks are not staffed.
HealthAmerica's Medicare Advantage plan is called HealthAmerica Advantra. Advantra has "Excellent" accreditation by the NCQA and ranks 24 out of 341 Medicare plans evaluated nationwide, ranking second in the state and among the top 25 health plans in the nation.*
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